Dave can transform your message into an extraordinary experience through a music performancekeynote speech, or custom song and video.

“Dave was a huge hit with our customers and the media at our client summit this fall. His ‘United Breaks Guitars’ story really brought home for our audience just how much impact a single consumer can have on a global business today.”

Jason Mittelstaedt,
Chief Marketing Officer, RightNow Technologies

Read about Dave’s keynote performance at the RightNow Summit, with nearly 800 attendees from big brand companies such as Black & Decker,, Electronic Arts, Motorola, and MySpace. Full Story


Dave Carroll is a certified music AND social media superstar. His ‘Dave versus Goliath’ effort with his spectacular United Breaks Guitars videos shows that even one individual can outgun one of the largest, most scientific marketing, PR, and customer-service organization on the planet. Ten million YouTube views, tens of thousands of blog posts and tweets, and hundreds of mainstream articles later, Dave offers the proven methods that get people and organizations noticed. The rules have changed. The balance of power has been irrevocably altered. Scale and media buying power are no longer a decisive advantage. Today it takes speed and agility, plus the kind of creative imagination and craft skill that allowed Dave to write a song every bit as powerful as a Stinger missile.”

David Meerman Scott,
bestselling author of The New Rules of Marketing and co-author of

Marketing Lessons from the Grateful Dead


Dave's Recent Post

Gripe of the Week: Party Expert, No Expert on Customer Service

This installment of our Gripe of the Week is an excellent example of how to effectively share your complaint in a way likely to get the attention of both consumers and the company in question. By being creative, your chances of resolving your gripe increase greatly. Contine reading this post

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5 tips for delivering a killer presentation

I’m still fairly new to the speaking profession, having never delivered a speech or presentation until a few months after my YouTube video “United Breaks Guitars” went viral. I recall being asked to present my first ever keynote at a Right Now Technologies event in Colorado Springs to 700 North American brands — with just a few short weeks to prepare.

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Raincoat in Vegas
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